These great books are now available and you can purchase them directly from this website for just $24.95 plus shipping & handling (tax if applicable). Your book will ship from our offices in San Clemente, California (Southern California).

10% Savings

Save 10% when you purchase two books or Cd's. Use coupon code 911 to claim your discount.

Online

Ordering your copies online is as easy as clicking here. The process is fast and secure. We use industry accepted encryption standards and secure servers to protect your financial information.

By phone or mail

All phone and mail orders are handled by EMS Safety Services offices. Our customer service staff will be happy to help you with your order and get your copy shipped to you without delay. The Sales/Customer Service department can be reached toll free at:

1-800-215-9555

Attn: FF Interview book
Freespool Enterprise
1046 Calle Recodo, Suite K
San Clemente, CA 92673
USA

Shipping

Product orders that are in stock will ship within one business day. Shipping method is UPS. Options are Ground (1-5 day delivery time), Next Day, 2 Day or 3 Day Select. If the item you purchased is not in stock, you will be contacted by email with an approximate shipping date, or for the opportunity to cancel your order and receive a full refund.

Privacy Policy

We honor each visitor's right to privacy. Any information we collect on this website will be used exclusively to improve our website, communicate with our visitors and fulfill orders. Your information will never be sold or shared with other organizations or individuals.

Returns

Your satisfaction is our goal. If you are not completely satisfied, just follow the simple return policy below.

Please check your order carefully upon receipt. If you have any concerns about product condition, errors or omissions, you must contact our office within five days of receipt of the shipment. Products may be returned to correct errors or omissions on the part of Freespool Enterprises.

We accept merchandise for return or credit within 30 days of shipment, if in original package, unused, and in salable condition. No refund for shipping costs. Please contact our customer service department at (800) 215-9555 x. 104 for return instructions.

A restocking fee may apply.